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EA won't accept my cash

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EA won't accept my cash

Post by Allright on Sat Feb 19, 2011 4:35 pm

Had no problem buying speedboost earlier, but now it's been rejected even though i know i have cash
I have tried paying with creditcard, paypal and paymosms.
It's really frustrating.
Also it's very annoying to buy 6 gold packs and only get 1 one useful t3 part.
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Response Neo 02/19/2011 06:35 AM
Greetings Guttorm,

Thank you for contacting Electronic Arts.

I am sorry to hear about the issue. What I would recommend is that you check the following:

Note: This is a general list that can be a cause of such issues; hence, some of these may appear irrelevant to your case, but still I am not excluding anything.

1. All credit card information is listed exactly as it appears on the credit card.
2. The credit card expiration date has not passed. (The card is still valid.)
3. The address listed matches what the credit card company has on file. (This is where you receive bills.)
4. The credit card or bank card has a MasterCard, Visa, Discover, JCB or American Express logo on the card. (Regular debit cards may not work.)

If you have confirmed that all the information is accurately listed on the account then you will need to contact your credit card company regarding the issue. They could have a block for use on certain web sites.

If the credit card company has confirmed that there is no issue and you continue to get errors, you may wish to wait 24 hrs before trying again and if it still doesn't work after that time you may wish to use a different credit card.

In the meanwhile, should you require any further assistance, please visit our support knowledge base at www.support.ea.com for a quick reference.

Sincerely,

Neo
EA Online Support
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I just extended my rapidshare account without problems, then tried again to buy boost, in vain.
The error must be on your end.

Response Neo 02/19/2011 08:18 AM
Hi Guttorm,

Thank you for contacting Electronic Arts.

I am sorry for the inconvenience this has caused to you. We would suggest you to please follow the below given steps: -

1. Clear your browser cache, for this follow the instructions mentioned at the below given link: -

Title: Clearing Browser Cache
Link: http://help.world.needforspeed.com/app/answers/detail/a_id/1273

2. If you are still not able to purchase the game, then please try using another web browser like Mozilla firefox or Google Chrome.

If there is anything else we can help you with please let us know.

Thank you,

Neo
EA Online Support
---

Cleared browser data(on firefox), didn't work.
Also tried with Google chrome, didn't work.
NEED FOR SPEED WORLD CHECKOUT

AN ERROR HAS OCCURRED WHILE TRYING TO PROCESS YOUR REQUEST. PLEASE, TRY AGAIN LATER.

Guess my days as a boost buyer is over, there's only so many times you can bang your head in the wall
before you realize you can do something else with your money.

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Re: EA won't accept my cash

Post by -Agent-8- on Sat Feb 19, 2011 5:03 pm

Don't sweat it, just try again in a day or two, maybe something is just screwed up who knows..

BTW: What do you mean 6 gold packs and only 1 useful part? You're supposed to get 1 pro per pack, 6*1=6 pro parts. I'm guessing u classify the t1 and t2 pro parts as useless? I wouldn't.... Doh

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Re: EA won't accept my cash

Post by LONERENEGADE on Sat Feb 19, 2011 5:09 pm

I'd say it's just there way of saying "we don't want your money" lol.


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Re: EA won't accept my cash

Post by Guitardeth on Sat Feb 19, 2011 5:20 pm

Oh they want his money. but if it's to much trouble they don't care.



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